1-800Accountant

Project overview

1-800Accountant operates under real seasonal pressure, so the product and service experience need extra engineering capacity at the right moments. Our role was to strengthen delivery without slowing the internal team down.

1-800Accountant needed a website and digital experience that made the work easier to understand and easier to use. The platform needed extra engineering capacity for customer-facing features, internal process improvements, and peak-season support.

Website and user experience

The live website, 1800accountant.com, is where the work becomes useful to real visitors. We organized the experience around the main actions people need to take once they arrive.

• Customer journeys for taxes, bookkeeping, payroll, and business formation
• Conversion focused pages for small business accounting services
• Operational workflows that need to hold up during tax season
• Product surfaces that connect marketing, onboarding, and paid services

Technology and integrations

The implementation combined design, content structure, and the technologies the project actually depended on.

• Staff augmentation through Fusion Hit
• Full stack product development support
• Workflow optimization for tax season operations
• Customer facing and internal feature delivery

What we built

On the delivery side, this work covered both the public website and the product details behind it. Working with Fusion Hit, we joined the development effort to ship custom functionality, support operations, and improve workflows across the product.