Five phases. No mysteries.
We've shipped 100+ projects. Along the way we figured out what works and stopped doing what doesn't. This process isn't a slide deck we show once and forget. It's how every project runs.
Our Process
Ideation (1-2 weeks)
We sit down (usually Zoom) and figure out what you're building and why. Not "what features do you want?" but "what problem are you solving, who's the user, what does success look like?" Project scope document, requirements list, MVP definition (V1 vs. later), timeline estimate, cost proposal. If we think your idea needs rethinking, we'll say so. We'd rather lose a deal than start a project that's going to fail.
Design (1-3 weeks)
Wireframes and interactive prototypes in Figma. You review and comment in the file directly, not through email chains. We test navigation, information architecture, and user flows before code. Wireframes, interactive Figma prototype, component library, style guide. Branding projects also include logo concepts and visual identity.
Development (6-16 weeks)
2-week sprints. At the end of each, you see working software. Not mockups. Not progress percentages. Features you can click through. We demo, you give feedback, we adjust. This isn't waterfall with agile stickers on it. Working software on a staging environment. Access to the ClickUp board showing every task, its status, who's on it. Tools: React/Vue/Angular, Node.js/Laravel, MySQL/Oracle, AWS, ClickUp, Slack, Figma
Testing and QA
Every feature tested. Use cases, edge cases, stress under load, multiple devices, accessibility. QA runs parallel to development, not as an afterthought. Tested, stable product ready for production. Bug documentation. Performance benchmarks.
Ongoing support
We launch your product. We don't disappear. Many clients stay on monthly retainers. Bug fixes, feature updates, security patches, performance monitoring, content updates. Monthly hour bucket, shared ClickUp board for requests, a team that knows your codebase. No re-onboarding every time you need a change. Note: Agencies that vanish after launch produce software nobody maintains. We've maintained some client projects for 5+ years. That's the real test of whether the code was built well.